Reference

Terms That Cover Your Account on acf365

These terms set out what you agree to when you open and use an acf365 account — including how we handle deposits via bKash, Nagad, and Rocket, and how the rules apply depending on your local law and eligible region.

Account eligibility applies by regionbKash, Nagad & Rocket wallet rules includedCovers deposits, withdrawals and account accessSubject to your local law
acf365 Terms That Cover Your Account on acf365
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — or if you believe a rule has been applied incorrectly to your account — contact our support team directly. We handle terms-related queries through live chat and email. For wallet-specific disputes involving bKash, Nagad, or Rocket, include your transaction reference so we can trace the payment on our end.

Team online

Live Chat

Reach our support team via the chat window in your account dashboard. Quote your account ID and the specific clause you want us to address.

Email Support

Send a detailed message to our support address. Include your registered wallet number — bKash, Nagad, or Rocket — and the relevant transaction reference.

Account Dashboard

Log in on mobile or desktop, open the Help section, and submit a terms or billing query directly from your account page for a faster response.

HOW WE APPLY RULES

How acf365 Handles Your Account Under These Terms

These terms are not just formalities — they govern real decisions about your account balance, wallet access, and activity history. Here is how we put them into practice on your side of the platform.

Account Security Your account is protected by OTP verification at login. If we detect unusual access patterns, we may pause the account and ask you to re-verify before any wallet activity continues.
Wallet Verification Withdrawals back to bKash, Nagad, or Rocket require the destination wallet to match the one used for your deposit. This check is part of our terms and protects your balance from misdirected payments.
Data Retention We retain account and transaction records as required under our operating terms. You can request a summary of your account data by contacting support with your registered mobile number.
Requesting Changes To update your registered wallet number or contact details, submit a change request through the Help section. Changes are processed after we confirm your identity via OTP.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account eligibility, wallet rules, and what happens when something changes.

These terms apply to anyone who opens or uses an acf365 account. Eligibility depends on your local law and whether the service is available in your region — confirm this before you register.

We do not override local law. If access is restricted in your jurisdiction, these terms do not grant you a right to use the platform. You are responsible for checking what is permitted in your area.

Yes. Each wallet follows its own network rules once you initiate a transfer. Our terms cover what happens after the funds reach your acf365 account wallet — not the third-party network itself.

We may update these terms and will publish the revised version on this page. Continuing to use your account after an update means you accept it. If you object, contact support before any further activity.

Contact support via live chat or email. Include your account ID, the relevant transaction reference, and the specific term you believe was applied incorrectly. We review each case before responding.

Log in, go to the Help section, and submit a closure request. Any pending wallet balance — whether linked to bKash, Nagad, or Rocket — will be settled according to the withdrawal process before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.